Contact Us

Cwtch Dental Care, Ground Floor, Unit 6, Greenmeadow Springs Business Park, Village Way, Cardiff. CF15 7NE.

Telephone no: 02922 671858
Email: hello@cwtchdental.co.uk
Facebook: cwtchdentalcare

 

How to find us
Greenmeadow Springs Business Park is located just off the A470 Coryton roundabout.  Take the Tongwynlais exit off the roundabout and immediately turn right towards the Business Park.  You then take the next left and head straight down to the mini-roundabout.  Double back on yourself on the roundabout and we are just on the left (under Securitas).  To park on-site, you will need to then drive past the premises before you turn left and park behind the building in the signed practice parking spaces, which are at the top, left side of the car park under our windows.

Parking
As parking is limited on-site, you might prefer to park a short walk away, in Tongwynlais and walk over.  We are also a short walk from Pantmawr and Whitchurch, using the under/overpasses of Coryton roundabout.  We do have cycle parking available.

 

Public Transport
There are bus stops on either side of the road next to Cardiff International Hotel, around 400 metres from the entrance to the premises.  The numbers 26 (Cardiff centre – Whitchurch – Tongwynlais – Nantgarw – Caerphilly – Blackwood) and 132 (Cardiff bay – Cardiff centre – Whitchurch – Tongwynlais – Pontypridd – Maerdy) Stagecoach buses stop frequently. The nearest train station is approximately 1.5 miles to the North in Taffs Well.  Taffs Well station is on the Merthyr and Rhondda line.  Both lines run from Cardiff Central, Queens Street, Cathays, Llandaff, Radyr then Taffs Well and beyond Cardiff.  The 132 Stagecoach bus route passes from close to Taffs Well Station and onto the Cardiff International Hotel, close to Greenmeadow Springs. This bus journey takes approximately 10 minutes. 

 

In Case of Emergencies/Out of Hours Care

Dental emergencies include:

• Trauma to the teeth
• Uncontrollable bleeding in the mouth
• Severe dental pain and facial pain which cannot be controlled by over-the-counter medication
• Rapidly increasing swelling
• Acute dental or soft tissue infection

 

Should you require urgent care for any of those items listed above, please telephone the practice on 02922 671858.  In surgery hours, for patients of the practice, emergency appointments will be provided within 48 hours and, whenever possible, on the same day.

Outside of practice opening times, please call Cardiff and Vale Local Health Board’s Dental Helpline for advice on 02920 444 500.

 

Patient Satisfaction
We hope that you never have a reason to complain about your time at Cwtch Dental Care. If you are unhappy with any aspect of your experience with us please contact Sarah Gatley, the practice owner, or Dennie Mainwaring, dental nurse.  Our practice complaints policy can be downloaded HERE.

If for any reason you are not satisfied with the outcome of our complaints procedure you can request further assistance from the following:

NHS
Chief Executive,
Cardiff & Vale University Health Board Headquarters,
University Hospital of Wales,
Heath Park,
Cardiff
CF14 4XY

Tel: 02920 748913
Email: concerns@wales.nhs.uk

Private
Healthcare Inspectorate Wales,
Rhydycar Business Park,
Merthyr Tydfil,
CF48 1UZ

Tel: 0300 062 8163

GDC (dental regulator)
General Dental Council,
37 Wimpole Street,
London,
W1G 8DQ

Tel: 020 7167 6000

 

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